Protecting your private information is our priority. This statement of privacy applies to sovdacoffee.com and Sovda LLC and governs data collection and usage. For this privacy policy, unless otherwise noted, all references to Sovda LLC include SovdaCoffee.com and Sovda LLC.

Information collected

When you browse Sovda LLC’s website, you do so anonymously. Sovda LLC only collects personally identifiable information from you when you choose to provide this information to us. In some instances, Sovda LLC may collect non-personal information through cookies. This information is used to better understand and improve the usability, performance, and effectiveness of the website, as is further described in the Cookies section below.

The types of personal information Sovda LLC may collect about you through the website include the following — only if you decide to provide such information: (a) contact information (e.g., name, address, email address, phone number, employer name, job title) in connection with your expression of interest in receiving information about Sovda LLC and its products, and (b) any other personal information that you may voluntarily provide to us in an online form or through an email.

Cookies

A cookie is a small text file containing a unique identification number that is transferred from Sovda LLC’s website to the hard drive of your computer. This unique number identifies your computer, web browser and Internet specifications, but not you personally. Specifically, it does not provide personally identifiable information about you, such as your name and address. Sovda LLC uses cookies to measure traffic patterns, personalize content and control security. Sovda LLC tracks the usage of the website in order to modify it according to our customers’ needs. Sovda LLC monitors and pays attention to what information is requested and attempts to make it easier to locate in the future. Please note that Sovda LLC does reserve the right to link IP addresses and information supplied by the ISP to personally identifiable information to facilitate efforts to protect the integrity and security of Sovda LLC’s systems. Enabling cookies on your browser is not required to use our website, but will assist you with using its various functions and tools, such as recognizing your name when you return to the site.

Third-party analytic services

Sovda LLC may use third-party services, such as Google Analytics, to collect anonymous visitor data from the website. If Sovda LLC uses third-party services to collect such information from the website, the third-party services will not collect any personally identifying information. Rather, Sovda LLC may use the third-party services to collect anonymous visitor information like IP addresses, browser types (e.g., Internet Explorer, Safari, Chrome, Firefox, Mozilla), the accessing app, or referring pages and websites. Sovda LLC may use these third-party services to collect this such non-personally identifiable information for various purposes, such as: (a) providing anonymous statistical analysis of web page traffic patterns, (b) administration of our services and servers, (c) allowing for auditing of our services by third parties, and (d) improving our general services.

Sharing Your Personal Information

Sovda LLC does not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and our website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Why Personal Information is Collected

To personalize user experience:
Sovda LLC may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

To improve our Site:
Sovda LLC continually strives to improve our website offerings based on the information and feedback we receive from you.

To improve customer service:
Your information helps Sovda LLC to more effectively respond to your customer service requests and support needs.

To process transactions:
Sovda LLC may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails:
The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

What security procedures are in place to protect my personally identifiable information?

Sovda LLC’s website and platforms have security measures in place to protect against the loss, misuse and alteration of your user data under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such occurrences. Any other particularly sensitive information, such as a credit card number collected for a business transaction, is encrypted prior to transmission to your credit card company.

Information from Children
Sovda LLC does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.

Links
Sovda LLC’s website may use content or provide links to third-party websites. Sovda LLC has no control over third parties and assumes no responsibility in connection with your use of third-party content or websites. We recommend that you check the terms of use and privacy policy of any website before providing any personally identifiable information.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you disagree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to this policy

Sovda LLC may revise this policy from time to time. If there is a material change to this policy, we will post the revised policy at this location. Sovda LLC will not provide less privacy protection, without your consent, to information collected under a prior privacy policy. We recommend that you periodically review this policy to learn how Sovda LLC is protecting your information.

If you have any questions regarding this policy, you may contact us at:

Sovda LLC
11 Darian Dr
Bentonville, AR 72712
USA

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